Deliver quality, reliability, and precision through structured testing and client collaboration
We are seeking a passionate and detail-oriented Software Test Engineer to join the QA team at TSS Consultancy Pvt. Ltd. The role involves ensuring the quality, functionality, and stability of enterprise-level products through systematic manual testing and client coordination.
The ideal candidate will have a strong understanding of software testing principles, defect management, and client-facing communication. You will work closely with developers, business analysts, and support teams to identify issues, improve processes, and ensure a seamless client experience.
Testing and Quality Assurance
Plan, design, and implement test cases and test scenarios based on project requirements.
Write and maintain business value test cases for automation and regression testing.
Collect and organize detailed execution results and testing evidence.
Ensure that all testing outcomes are accurate, documented, and easily accessible for review.
Analyze failed tests, log and track defects using Jira or similar bug-tracking tools.
Identify, reproduce, and resolve bugs raised by clients within agreed timelines.
Test fixes and conduct post-resolution follow-ups to confirm complete issue resolution.
Communicate and collaborate with the QA and development teams to improve testing standards, tools, and practices.
Client Support and Documentation
Prepare structured documentation and test cases to help clients test functionality independently.
Record, track, and document the problem-solving process from identification to resolution.
Continuously enhance understanding of the system’s functionality and business use cases.
Provide feedback and suggestions for product enhancements and system improvements.
Prepare and maintain MIS reports, daily task summaries, and periodic performance updates.
Support clients through calls, remote sessions, or on-site visits to help them understand and validate system behavior.
Strong passion for software testing and quality assurance.
Good knowledge of SDLC (Software Development Life Cycle) and STLC (Software Testing Life Cycle).
Thorough understanding of manual testing concepts and the defect life cycle.
Ability to write clear and effective test cases, test scenarios, and test documentation.
Basic knowledge of SQL with the ability to write and execute queries for validation.
Familiarity with Agile methodology and Scrum/Kanban testing practices.
Understanding of different testing types (functional, regression, system, smoke, etc.) and when to apply them.
Excellent communication, analytical, and organizational skills.
Ability to think critically, solve problems creatively, and manage time effectively.
Proficiency in MS Excel and Word for documentation and reporting.
ISTQB Certification or similar qualification.
Hands-on experience with Postman, JMeter, or REST API testing.
Training or certification in manual testing or QA processes.
Basic knowledge of the BFSI domain or regulatory compliance.
Familiarity with different operating systems and basic networking.
Experience using or exploring AI-based testing or QA support tools.
Be part of a fast-growing quality assurance team working on critical FinTech and RegTech products.
Get exposure to end-to-end testing, client interaction, and process improvement.
Enhance your technical and analytical skills in a collaborative, learning-driven environment.
Contribute directly to ensuring product stability, customer satisfaction, and innovation excellence.